Privacy Policy

This notice is provided by the following companies within the LMG family.

Lenfest Media Group, LLC, Affiliates

  • LMG-NOL, LLC
  • LMG Talent, LLC
  • Lenfest Broadcasting, LLC
  • LMG Insurance, LLC*
*Your account may be with an insurance company that is serviced through LMG Insurance, LLC.

In order to ensure that everyone receives a copy of this customer privacy notice as required, you may receive more than one copy.

Our Commitment to You

Lenfest Media Group, LLC ("LMG") is committed to providing you with financial and non-financial products and services to meet your needs and goals. We recognize that your relationship with us is based on trust, and that you expect us to act responsibly and in your best interests. You have entrusted to our care your non-public personal and financial data. Because we respect that your non-public personal and financial data is your private information, we hold ourselves to high standards in its safekeeping and use.

We do not sell customer information. Instead, your information is used by us primarily to complete transactions that you request or to make you aware of other financial and non-financial products and services that we may offer or make available to you.

The purpose of this notice is to explain how we collect, use and safeguard your personal and financial information. We continually review our privacy policy and monitor our business practices to help ensure the security of your non-public personal and financial information. Should a change become required, we will notify you in advance of the change.

Information We Collect About You

We get most of your non-public personal and financial information about you directly from you. For example, depending on the product or service you are seeking, we may obtain your name, address, social security number, income level and/or certain other financial and non-financial information. We collect non-public personal and financial information that you provide during the application process and by other contact with you by mail and over the phone. We may need additional information or may need to verify information you have given us. In some cases, we may obtain non-public personal and financial information from outside sources at our own expense. Non-public personal and financial information does not include publicly available information or statistical information that does not identify individual persons.

For example, we may collect non-public personal and financial information from consumer reporting agencies such as credit worthiness, credit history or employment history. If you send a written request to the address below, we will inform you of the name and address of any agency we have used to prepare a report on you so that you can contact the agency.

Once you become our customer, we may collect non-public personal and financial information related to our experiences and transactions with you. This could include information such as insurance policy coverage, premiums, any claims you make under your insurance policies, payment history, parties to transactions and credit card usage.

We may also collect non-public personal and financial information about you from our affiliates regarding their transactions and experiences with you (such as your payment or claims history). We do not currently share other credit-related information amongst our affiliates, except as allowed or required by law.

Finally, we may collect non-public personal and financial information through use of "cookies" when you interact with our web sites for, among other reasons, making that experience easy and meaningful for you, or when you email us.

Web site privacy regarding the controls and practices used to collect and protect information specific to the internet, including cookies, is maintained separately and is available on LMG’s web site. [Insert link to Web Site Privacy Statement]

Information We May Disclose

  • To Service Your Accounts
    To assist us in providing the products and/or services that you have requested, we may disclose information we collect about you, as described above, to our affiliates and third party financial service providers. Such information may be shared for purposes including account servicing, and payment and data processing services.
  • To Provide Information About Products and/or Services
    To provide you with information regarding other financial and non-financial products and/or services that may be of interest to you, we may disclose information we collect about you, as described above, to our affiliates and third parties. These companies may be financial service providers (such as brokers and insurance agents) or non-financial companies (such as marketers) with whom we have joint marketing agreements. We do not provide account numbers for marketing purposes.
  • When Legally Required
    We may disclose certain information about you to selected credit reporting agencies and when we are otherwise legally required to do so (such as in response to a subpoena), to prevent fraud, or to comply with a legally permitted inquiry by a government agency or regulator.

Sharing Information within the LMG Family

The LMG family is made up of a number of companies, called affiliates, that work together to bring you the financial and non-financial products and/or services you want and expect. We are permitted under law to share information about our experiences or transactions with you, as described above, with companies related to us by common control or ownership ("affiliates").

We are also permitted under law to disclose non-public personal information about you to "non-affiliated third parties" (third parties that are not members of our corporate family) in certain circumstances. For example, we may disclose non-public personal information about you to such third parties to assist us in servicing your account, to government entities in response to subpoenas, and to credit bureaus. We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.

Otherwise, we do not share customer information with outside companies for purposes of selling their products and services to you. We do not sell "customer lists" to outside companies.

Opt-Out Choices

You have two choices regarding affiliate credit sharing and affiliate marketing:

Affiliate Credit Sharing Opt-Out: The Fair Credit Reporting Act gives you the right to request us not to share certain credit information (such as specific information on your credit report, if we have obtained a copy of your credit report), other than as permitted by law, with our affiliates.

Affiliate Marketing Opt-Out: Federal law gives you the right to limit some but not all marketing from our affiliates and requires us to give you this notice to tell you about your choices to limit marketing from our affiliates. You may limit our affiliates in the LMG family of companies from marketing their products or services to you based on your personal information that we collect and share with them. This information is that which LMG has on file such as details about your income or financial status, payment, credit or account history.

You may opt out of one or both of the choices above. You may opt out at any time. If you previously opted out of one or both of the choices, you do not need to do so again, as your choices will apply until you tell us to change your selection. To opt out, you may submit a request in writing to: Lenfest Media Group, LLC, 300 Barr Harbor Drive, Suite 705, West Conshohocken, PA 19428, Attention: Privacy Department – Compliance Director. You will need to provide your full name, address, telephone number and your opt-out selection choice. Note that opt-outs will take effect as soon as reasonably practicable, generally within a 30 day time period from the date your written opt out notification is received.

Protecting Your Privacy

We do not sell customer lists or individual customer information. We do not disclose any information about our customers, or former customers, to anyone, except as permitted or required by law. Any information we disclose comes from the sources described above and may include, among other things, your name, address and telephone number. We restrict access to your information to those employees who need to know that information in order to provide products and/or services to you, or to affiliates and other third parties for the purposes described previously. We require all companies with whom we share your information to keep it confidential and they may only use your information for the products and/or services requested or as permitted or required by law.

We have established a set of internal controls and procedures to maintain the confidentiality of your information in accordance with our policies, to maintain the accuracy of your information and to keep such information current and complete. If at any time you discover that any of your information is inaccurate, outdated, or incomplete, please write to us at the address listed below or be e-mailing us to compliance@lenfestmedia.com. We investigate customer inquiries or notifications regarding inaccurate information fully and promptly.

Children

We do not market to or knowingly solicit data from children under the age of 13. We recognize that protecting children’s identities and privacy is important and that the responsibility to do so rests with both the online industry and with parents. To ensure compliance with federal law, we do not knowingly collect or maintain information provided by children under age 13. We will automatically reject and delete any information, non-public, personal, financial or otherwise, from any person we believe in good faith to be underage.

Restrictions on Disclosure of Non-Public Personal Health Information

We do not disclose your non-public personal health information to non-affiliated third parties (including government agencies) or our affiliated companies, except as authorized by you or to perform insurance functions) for example, obtaining an insurance policy, or administering an insurance claim), as allowed by and in accordance with applicable law.

Thank you for choosing LMG. If you have questions or would like more information, please write to us at:

Lenfest Media Group, LLC
300 Barr Harbor Drive, Suite 705
West Conshohocken, PA 19428
Attention: Privacy Department – Compliance Director

Alternatively, you can send us an e-mail message to compliance@lenfestmedia.com.

Dated: March, 2009

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